All cancellations shall be required to be notified in writing, communicated and received by the Hirer at least 48 hours prior to the date and time on which the rental shall take effect.
Hirer must have a locally accepted driving license for at least one year. UAE residents require a UAE License. Visitors should present a valid national which is accepted by UAE RTA or international driving license from their country of origin.
You can add additional drivers, as long as each meets Lucky Wheels's driver qualifications.
Our cars are comprehensively insured and include third party liability. In the event of an accident obtain a police report. If it is hirer fault he or she is liable to pay Lucky Wheels the insurance excess.
Hirer's age must be above the age as per Roads and transport authority Dubai.
Delivery and collection within Dubai is free of charge. However delivery and collection to other emirates charges may apply contact our customer services for relevant charges.
In the event of an accident, you must notify the police immediately. You should not move the vehicle until the police issue a report. Failure to submit a police report to Lucky Wheels will render you liable for all cost incurred as a result of the accident.
At no time shall smoking or any use of illegal drugs be permitted inside the vehicles.
The hirer is eligible to pay all the fines as per the law.
Vehicles are to be driven within the geographical area of UAE only.
All Renters shall be required to remit an ‘Authorization Deposit plus original passport as security which shall vary depending on the type and value of the vehicle selected.
Drivers and Front seat passengers shall be required to fasten their seat belts at all times as and when the vehicle shall be driven.
-Children weighing less than 27 pounds and/or under 2years of age are required to be secured in a child safety seat.
-Driving while under the influence of alcohol or any illegal substance is strictly prohibited.
-All Citations and fines shall be charged to the credit card or deposit of the customer.
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